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Área de Clientes
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Política de reembolso

Política de reembolso

At Boer Funded, we are committed to providing exceptional services and ensuring your satisfaction. If you are not entirely happy with your purchase, we offer a comprehensive refund policy to address your concerns. Please read the following terms carefully to understand your rights and our obligations.

1. Eligibility for Refunds

1.1. General Refund Eligibility

  • Time Frame: Refund requests must be submitted within 14 days of your initial purchase or subscription activation.

  • Unused Services: Refunds are applicable only for services that have not been utilized or consumed. If you have accessed or used any part of the service, the refund will be fully denied based on the extent of usage.

1.2. Subscription Plans

  • Any of our subscription or challenge plans: Eligible for a full refund if requested within 14 days of purchase and no significant usage has occurred.

1.3. One-Time Purchases

  • Training Materials and Resources: Refunds are available within 14 days if the materials are unused and unopened.

  • Customized Services: Refunds for customized or bespoke services are evaluated on a case-by-case basis and will be non-refundable.

 

2. Non-Refundable Items

Certain items and services are non-refundable, including but not limited to:

  • Customized Addons: Any services tailored specifically to your requirements.

  • Digital Downloads: Once downloaded, digital products cannot be refunded.

  • Extended Subscriptions: Upgrades or extensions to existing subscriptions beyond the original purchase.

  • Promotional Offers: Services acquired through promotional discounts or special offers.

 

3. Refund Process

3.1. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact Support: Email us at support@boerfunded.com with the subject line “Refund Request”.

  2. Provide Details: Include your order number, the date of purchase, the service or product you wish to refund, and the reason for the refund request.

  3. Wait for Confirmation: Our support team will review your request and respond within 5 business days with the next steps.

3.2. Verification

  • We may require additional information to process your refund request, such as proof of purchase or evidence of service usage.

  • Refund requests that do not comply with our policy may be denied.

3.3. Approval and Processing

  • Once your refund is approved, we will process it using the original payment method.

  • Processing Time: Refunds are typically processed within 7-10 business days after approval. Please note that it may take additional time for the refund to appear on your account, depending on your bank or payment provider.

4. Cancellation of Subscriptions

However our tech needs to have any cancellation for our one time fee products and or services. This only applies for our monthly subscription plans. You may cancel your subscription at any time through your account dashboard. However, cancellations do not automatically trigger a refund unless within the 14-day eligibility period and meeting the refund criteria outlined above.

5.1. How to Cancel

  1. Log In: Access your Boer Funded account at boerfunded.com.

  2. Navigate to Billing: Go to the “Billing” section in your account settings.

  3. Cancel Subscription: Select the option to cancel your current subscription plan.

  4. Confirmation: You will receive a confirmation email once your subscription has been successfully canceled.

 

 

5. Exceptions and Special Circumstances

  • Force Majeure: Refunds may be denied in cases of force majeure events, including natural disasters, war, or other events beyond our control.

  • Legal Requirements: Refunds will be processed in accordance with applicable laws and regulations. In jurisdictions where certain non-refundable terms are prohibited, these terms will be adjusted to comply with local laws.

6. Dispute Resolution

If you disagree with our refund decision, you may:

  • Contáctenos: Reach out to our support team at support@boerfunded.com for further clarification or to provide additional information.

  • Seek Mediation: Engage in mediation or alternative dispute resolution methods as mutually agreed upon.

7. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.

Todo el contenido publicado y distribuido por Boer Funded, LLC y sus afiliados (colectivamente, la Compañía) debe considerarse únicamente como información general. Ninguna de las informaciones proporcionadas por la Compañía o contenidas en este documento tiene como objetivo ser un asesoramiento de inversión, una oferta o solicitud de una oferta para comprar o vender, o una recomendación, respaldo o patrocinio de ningún valor, compañía o fondo. El uso de la información contenida en los sitios web de la Compañía es bajo su propio riesgo y la Compañía no asume ninguna responsabilidad por el uso o mal uso de dicha información. Nada de lo contenido en este documento es una solicitud u oferta para comprar o vender futuros, opciones o divisas. El desempeño pasado no es necesariamente indicativo de resultados futuros. Los resultados de desempeño hipotéticos o simulados tienen ciertas limitaciones. A diferencia de un registro de desempeño real, los resultados simulados no representan operaciones reales. Además, debido a que las operaciones no se han ejecutado realmente, los resultados pueden haber compensado de manera insuficiente o excesiva el impacto, si lo hubiera, de ciertos factores del mercado, como la falta de liquidez. Los programas de simulación de operaciones, en general, también están sujetos al hecho de que están diseñados con el beneficio de la retrospección. No se realiza ninguna declaración de que alguna cuenta logrará o es probable que logre ganancias o pérdidas similares a las mostradas.